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24/7 Emergency(602) 675-1555

Water Heater Repair & Installation in Phoenix

No hot water? We find out why, tell you repair or replace, and give you the price before we start. 24/7 emergency service.

The Short Version

Repair It or Replace It?

Repair a water heater when one part failed on a fairly young unit. Replace it when the tank is leaking, when it is past its typical service life, or when repairs keep adding up. A licensed and insured plumber checks the unit, tells you which one it is, and gives you a free estimate and an upfront price before any work starts.

We repair and install tank and tankless water heaters, gas and electric. If a tank is leaking right now, we offer 24/7 emergency service. Shut off the cold water supply to the heater and call us.

Repair It or Replace It?
No Hot Water

Why Your Hot Water Stopped

A sudden loss of hot water usually comes down to one failed part. What it is depends on the fuel.

  • Electric heater: a tripped breaker, a burned-out heating element, a bad thermostat, or a tripped reset button.
  • Gas heater: a pilot light that went out, a failing thermocouple, or an interrupted gas supply. Our guide covers a pilot light that will not stay lit.
  • Hot water in the kitchen but not the shower: see no hot water in the shower only.

The full checklist is in why you have no hot water. If you smell gas or rotten eggs near the heater, leave the house first and call the gas utility. Here is what to do about a gas smell in the house.

Repair or Replace

How To Decide

What you seeUsually meansUsual call
Water leaking from the bottom of the tankTank body has failedReplace
Dripping from the pressure relief valveHigh pressure or thermal expansion, or a worn valveRepair, often an expansion tank
No hot water on a young unitOne failed part such as an element, thermostat or thermocoupleRepair
Popping or rumbling noiseSediment and scale on the tank bottomFlush; replace if the tank is old
Old unit, repeated repairsEnd of service lifeReplace

More detail in should I repair or replace my water heater, a water heater leaking from the bottom, a leaking pressure relief valve and a popping or rumbling tank. We will say so if a repair is all you need. We would rather fix it than sell you a new one.

Choosing a New One

Tank, Tankless, Gas or Electric?

TypeGood forWatch out for
Tank, gas or electricSimple, familiar, straightforward to replaceStandby heat loss; scale buildup in hard water
TanklessHot water on demand, saves spaceHigher upfront cost; needs regular descaling in Phoenix
Heat pump (hybrid)Lowest energy use of the electric optionsNeeds space and airflow around the unit

The fuel usually comes down to what your home is set up for. See gas vs electric water heaters and what size water heater you need. If you are weighing solar, are solar water heaters worth it in Arizonacovers it.

Phoenix Specifics

What Is Different About Water Heaters Here

Hard water. Phoenix water leaves scale in tanks and on heating parts. A tank heater benefits from an occasional flush (how often to flush a water heater in Phoenix), and a tankless unit needs descaling (how often to descale a tankless heater). A water softener cuts down how much scale forms in the first place.

Permits. The City of Phoenix lists replacement of an existing water heater in a one- or two-family home by a licensed contractor as exempt from a permit, and the work still has to meet code. Read the permit rules for replacing a water heater in Phoenix.

Garage installs. Many Valley homes keep the heater in the garage. Gas units there have their own rules on how high the ignition source sits and on protection from vehicles. See the garage 18-inch rule. Heat is a factor too: does Arizona heat damage water heaters and pipes.

How We Do It

What Happens on a Water Heater Call

  1. We find out what is wrong. Age, fuel, symptoms, and whether it is leaking.
  2. We tell you repair or replace. With the reason, so you can decide.
  3. You get the price first. Free estimate, upfront price, your approval before we start.
  4. We do the work. Repair, or removal and installation of the new unit, connected and vented to code.
  5. We check it and set it up. Temperature, relief valve and connections are checked, and we explain what we did.

Not sure about the temperature setting? Read what temperature a water heater should be.

What Drives the Price

What Affects the Cost of Repair or Replacement

We do not post prices here because the job decides the price. These are the factors:

  • Repair or replacement. A part swap is a different job than removing and installing a whole unit.
  • Type and size. Tank, tankless or heat pump, and the capacity your household needs.
  • Fuel and hookups. Whether gas lines, venting, electrical or water connections can be reused or need changes.
  • Code upgrades. An expansion tank, a drain pan or a relief valve discharge line may be needed.
  • Access and location. Garage, closet or attic installs differ.
  • When you call. An after-hours leak is a different visit from a scheduled one.

The way to get an exact number is the free estimate. You get the price up front, before any work starts.

Services

Water Heater Services

Tank water heater repair and replacement
Tankless water heater installation and service
Element, thermostat and thermocouple repair
Leak and relief valve repair
Tank flushing and tankless descaling
Gas and electric water heaters
Expansion tank installation
24/7 emergency water heater service
FAQ

Frequently Asked Questions

Anything else, call (602) 675-1555.

Why do I have no hot water all of a sudden?

Sudden loss of hot water usually traces to one failed part. On an electric heater, a tripped breaker, a burned-out heating element, a bad thermostat, or a tripped high-limit reset button is the cause. On a gas heater, a pilot that went out, a failing thermocouple, or interrupted gas supply is the likely culprit.

Read full answer: Why do I have no hot water all of a sudden?
Should I repair or replace my water heater?

Replace it if the tank itself leaks, if it is past its typical service life, or if repairs keep adding up. Repair it when one fixable part fails on a fairly young unit. Match the symptom and the age against the repair cost, then make the call.

Read full answer: Should I repair or replace my water heater?
Tank vs tankless water heater, which is better for a Phoenix home?

Both can work well in Phoenix. Tanks generally cost less to install; tankless units heat water on demand and must be sized for simultaneous use. Compare installation needs, fuel costs, household demand and maintenance. A tankless heater can save energy, but lower operating costs do not guarantee it pays back the installation difference.

Read full answer: Tank vs tankless water heater, which is better for a Phoenix home?
How often should I flush my water heater in Phoenix?

Follow your water heater's manual for flushing and anode inspection. Annual flushing is common guidance, and Phoenix's hard water can call for more frequent sediment removal. A softener reduces scale but does not cancel maintenance. Softened water can require closer anode inspection under the manufacturer's instructions.

Read full answer: How often should I flush my water heater in Phoenix?
Service Area

Serving The Entire Phoenix Metro

Our crews deliver water heaters across Phoenix and the surrounding Valley. Find your city below:

No Hot Water?

Call HQ for a free estimate and an upfront price. We offer 24/7 emergency service.