Emergency Plumber in Phoenix
Burst pipe, major leak, or sewer backup? We answer day or night and get a licensed plumber on the way fast.
Fast Help, Day Or Night
A plumbing emergency can flood a room in minutes. When a pipe bursts, a drain backs up, or a water heater fails, you need a plumber who answers right away and shows up ready to work. HQ Plumbing & Air provides responsive emergency service across Phoenix, around the clock.
When you call, you reach a real dispatcher in Phoenix who gets the right crew moving. Our technicians arrive fully stocked to diagnose the problem and stop the damage, then fix it right.
Around-The-Clock Plumbing Repair
While You Wait For Us
Shut off the water at the main shutoff valve to limit the damage. For a leaking water heater, you can also close the supply line to the unit. If water is near outlets or your electrical panel, stay clear and keep everyone away from standing water.
Then call HQ. We will talk you through the next steps and get a licensed plumber on the way, with upfront pricing before any work begins.
Is It a Plumbing Emergency?
Call now when water is coming out where it shouldn't and you can't stop it at a fixture valve: a burst pipe, a leaking water heater, water rising through the floor, or sewage backing up into a tub, shower or floor drain. Call now when the whole house has no water, or when a wet, warm spot on the floor points to a slab leak. Every hour of running water adds to the damage and the bill.
It can usually wait for a scheduled visit when the leak stops once you close the valve under the sink or behind the toilet, when one drain is slow but still moving, or when a toilet runs but doesn't overflow. Closing the right valve buys you time; here is how to shut off water to a single fixture.
If you smell gas, leave first. A strong rotten-egg smell near a gas line or appliance means you get everyone outside and call 911 and Southwest Gas once you are away from the house. Once the gas company has made it safe, we find and repair the leak and handle the permit and inspection to get the gas back on. Read what a rotten-egg smell in the house means and see our gas line repair page.
Know Where Your Shutoffs Are
The fastest way to cut the damage from a burst pipe is a main shutoff you can find in the dark. Find it, tag it, and make sure it turns before the night you need it: how to test your main water shutoff valve.
A tank water heater has its own cold water valve on top. Closing it and turning off the gas or power stops a heater leak without shutting off the rest of the house; see how to shut off a leaking water heater. For a full checklist of valves, phone numbers and supplies, read how to prepare for a plumbing emergency.
What Happens on an Emergency Call
- A dispatcher answers. Tell them what you see, where the water is going and whether you got it shut off.
- A plumber heads your way. We dispatch crews across the Valley and are typically on site within two hours.
- We stop the damage first. Water or sewer isolated, the source found, and the area made safe.
- You get the price before the repair. We explain what failed and what fixing it takes, and you approve the upfront price before the work starts.
- We fix it and check it. The repair is tested before we leave, and if a bigger job is coming, like a slab leak or a broken sewer line, we tell you what it involves.
Emergency Plumbing for Restaurants and Commercial Buildings
A backed-up kitchen line during service or a burst pipe over a tenant's suite can't wait for Monday. We handle after-hours calls for restaurants, property managers and commercial buildings, from grease line stoppages to main line backups and pipe breaks. See restaurant emergency plumbing, commercial sewer backup response and emergency commercial pipe bursts, and the after-hours checklist for facility managers.
When is it worth calling an emergency plumber?
Call now for a burst pipe, major leak or flooding, no water at all, a sewage backup, an overflowing toilet you cannot stop, or no hot water in a cold snap. If you smell gas, leave first, then call 911 and the gas company. Drips and one slow drain can wait.
Read full answer: When is it worth calling an emergency plumber?What should I do while waiting for the plumber?
Stop the water first. Close the fixture's stop valve, or the main shutoff for a bigger leak. For a water heater, kill the power or gas, then close the cold inlet. Contain the water, move valuables, and photograph the damage. If you smell gas, leave and call 911.
Read full answer: What should I do while waiting for the plumber?What should I do if a pipe bursts in my Phoenix home?
Shut off the main water valve immediately, then cut power to the wet area at the breaker. Photograph the damage, move belongings clear, and call a licensed plumber. In most Phoenix homes the main shutoff is on the front exterior wall or at the street meter.
Read full answer: What should I do if a pipe bursts in my Phoenix home?What are the warning signs of a sewer backup?
The earliest signs are gurgling toilets and shower drains, multiple drains slowing at the same time, water backing up where it shouldn't, and a foul sewer smell near the cleanout. If sewage comes up through a floor drain, stop using water in the house immediately and call a plumber.
Read full answer: What are the warning signs of a sewer backup?Explore More Services
Plumbing Emergency Right Now?
Call HQ. Talk to a real Phoenix dispatcher and get a licensed plumber on the way.