Plumber in Gilbert

Gilbert has grown from a small farming community into one of the fastest-growing cities in the United States, with a reputation for highly ranked schools, low crime, and a strong sense of community. The majority of Gilbert's housing stock is newer construction from the 1990s through the 2010s — which means PEX plumbing, tankless water heaters, and the hard-water issues that affect all East Valley homes. Our trucks reach Gilbert regularly, and we serve both its residential neighborhoods and its expanding commercial base.

Gilbert's newer construction relies heavily on PEX tubing and tankless water heaters. While PEX is durable, we do see pinhole leaks and fitting failures. Tankless water heater service and water softener installation are our most common Gilbert calls.

Gilbert splits the sewer lateral at the property line. Under Town Code 66-251 the user repairs the part of the line on the lot, and the town coordinates and makes repairs to the part outside it, for homes and businesses alike. There are two catches. The user has to clear roots from its entire individual sewer line, street section included. And the town can bill the user for an off-property repair when the user's own actions caused the damage.

That makes the location of the problem the first thing to settle. We run a camera from a cleanout, find the break, sag or root mass, and mark its spot and depth on the ground with a locator. If it sits on your lot, we repair it. If it sits past the property line, you have the footage to show the town. Gilbert also won't let a repaired line go back into service until an inspector accepts it, so we plan the repair around that inspection.

Gilbert treats surface water from two places: Salt River Project water from the Salt and Verde rivers, carried in SRP canals, and Colorado River water delivered by the Central Arizona Project. Town wells add groundwater during peak demand and canal maintenance. The mix shifts through the year, so the hardness at your tap isn't one fixed number. The town's annual Water Quality Report lists the current figures.

Most Gilbert homes were built from the 1990s on, with PEX lines and a lot of tankless water heaters, and hard water shows up first as scale in those heaters and in aerators and shower valves. Flushing a tankless unit on schedule keeps its heat exchanger clear, and a softener sized to your household takes care of the rest.

Town Code 10-92 requires an approved backflow assembly on each water service line except single-family homes, and lists the type for 40 kinds of property: reduced pressure assemblies for most, double checks for buildings over three stories, commercial laundries, food processing and medical and dental buildings. Under 10-91 and 10-95 each assembly is tested when installed and at least once a year after, and a defective one is repaired or replaced within 45 days or as the town's officer specifies.

Only testers the town recognizes may test an assembly in Gilbert. When a test fails, we repair or replace the assembly so it can be retested inside the town's clock.