Yes. Surprise Municipal Code 58-260(a) requires an approved backflow device on every commercial and industrial connection to the city's drinking water system. The city can also order one at other properties, and once it does the customer has 45 days to install it, test it and send the documentation, unless the city sets a shorter deadline.
“An approved backflow device shall be installed on all commercial and industrial connections to the city owned public drinking water systems.”
- Applies to:
- Owners, managers and tenants of commercial and industrial properties on the Surprise water system, and homes the city identifies under subsection (b) or (d)
- Official fee:
- none stated in the code section
- In force:
- Surprise Municipal Code Ch. 58, Art. IV, Div. 5 (Ord. 2012-06, 2012)
- Last verified:
- October 4, 2026, against the official page
Surprise's list of backflow facilities in 58-260(e) names hospitals, laboratories, car washes and food or beverage plants, but not restaurants, offices or warehouses. That leaves some owners thinking they are outside the rule. They are not. The rule that catches them is the first line.
What does Surprise City Code 58-260 say?
Subsection (a) is the one that settles most questions: "An approved backflow device shall be installed on all commercial and industrial connections to the city owned public drinking water systems." No list, no size threshold. If the connection is commercial or industrial, a device goes on it.
The rest of the section widens the net and sets the clock:
- (b), the city's judgment: a device is required on any service where "in the judgment of the city" it is necessary to protect the city's water system.
- (c), 45 days: if the city requires a device, the water customer must have an approved device installed, tested, and documented to the city "within 45 days of being informed of the requirement," unless the city determines a more timely response is required.
- (d), premises that get one: auxiliary water supply the city has not approved; a business in a residential zone that the city finds, on inspection or plan review, needs one; handling of any substance that may create a hazard; internal cross-connections the city judges not correctable; premises where a full cross-connection survey is impossible or impractical; and premises with a repeated history of cross-connections.
- (e), named facilities: the list "but not limited to" includes industrial users, hospitals, mortuaries, clinics, nursing homes, laboratories, food or beverage processing plants, chemical plants, car washes and water trucks.
For the premises in (d), Section 58-261 ties the type to the hazard. Where the supply may be contaminated with something that could cause a health hazard, the choice is an air gap or a reduced pressure principle assembly. Where the hazard is pollution "not dangerous to health," a double check valve assembly is also allowed.
What do the key terms mean?
- Backflow device: the city's Cross-Connection page calls it "any effective approved assembly used to prevent backflow into a potable water system."
- Cross-connection: the same page says it is "any unprotected actual or potential connection between the consumer water system and city's potable water system."
- Commercial and industrial connection: the section does not define either word. The ordinary reading is any non-residential service. Treat that as a reading, not a definition from the code.
Who does this cover?
Every commercial and industrial connection, whether you own the building or lease the space. Homes are not covered by (a). A home needs a device only if the city's judgment under (b) or one of the (d) conditions applies. Separately, 58-263 says a booster pump on a service line "to/or within any premise" must have a reduced pressure principle assembly on its suction side, home or business.
Quick check: does this connection need a device?
| Situation | Outcome | Why |
|---|---|---|
| Restaurant, retail shop or office with a commercial water connection | Device required | 58-260(a) covers all commercial connections |
| Warehouse or manufacturing plant with an industrial connection | Device required | 58-260(a); industrial users are also in the (e) list |
| Food or beverage processing plant | Device required | Listed in (e)(7) as well as (a) |
| Car wash | Device required | Listed in (e)(12) |
| Single-family home on city water | Not covered by (a) | Only if the city applies (b) or a (d) condition |
| Home with a second water source | Device required unless the city approves that source | (d)(1) |
| Home business in a residential zone | Only if the city decides after inspection or plan review | (d)(2) |
| Any building with a booster pump on the service line | Reduced pressure assembly on the suction side | 58-263 |
What does this look like in real life?
A new restaurant in a strip center. The space has a commercial water connection, so (a) applies without the owner having to match anything on the (e) list. Which assembly type the city expects is a question for Water Resource Management before anything is ordered.
A tenant takes over a dental office. The previous tenant's device may already be on the line. The question to ask the landlord is who has the last test report, because 58-255 says devices are inspected and tested "upon installation, annually or as requested by the city."
The edge case: a home business. A bakery run from a house in a residential zone is not a commercial connection under (a). Under (d)(2) the city decides, on inspection or plan review, whether the site needs a device. If it does, the 45-day clock in (c) starts when the customer is informed, and the same subsection lets the city require a faster response, so read the notice for its own date before counting 45.
What should you do next?
- 1Find out whether a device already exists on your service line and when it was last tested. Ask the property owner for the last test report.
- 2If the city has sent a notice, write down the date you were informed and count 45 days from it, unless the notice gives a shorter deadline.
- 3Choose a tester from the city's Recognized Certified Backflow Testers list, which is posted on the Backflow Assembly Testers page.
- 4Have the device installed, tested and documented to the city within the deadline. Questions go to Water Resource Management at backflow@surpriseaz.gov or 623-222-6000.
- 5Put the next annual test on the calendar the day the first one passes.
- 6If the building is new, ask the city when the meter will be set. The city's owner page says a device must be tested within 48 hours after the city sets the meter.
What do people get wrong?
- Assuming restaurants are exempt because they are not on the list. The list says "but not limited to," and (a) covers all commercial connections anyway.
- Treating 45 days as a promise. It is the default, and the city can require faster action.
- Thinking one test ends it. Section 58-255 calls for testing at installation, annually or as the city requests.
- Assuming the assembly type is a free choice. For the premises in (d), Section 58-261 ties the type to the degree of hazard, so a lower-protection assembly is not always an option.
What happens if a required device is missing?
Section 58-265 lets the city "deny, discontinue, or disconnect water service after reasonable notice" where a required device is not installed, tested, maintained or repaired as required, has been bypassed or removed, or an unprotected cross-connection exists. A reconnection fee may be required, and the customer responsible for a backflow situation bears the cost of corrective action.
Full text and source
The rule is Surprise Municipal Code Sec. 58-260 on Municode, with 58-261 and 58-265 alongside it. HQ tests and repairs domestic backflow assemblies for commercial customers. This is an explanation, and the code text governs.
How Do Other Valley Cities Handle It?
| Where | What applies | Source |
|---|---|---|
| Glendale | Glendale lists the activities that need a device, with a type for each. Restaurants and bakeries are listed as RP, and shopping centers as DC. | Glendale City Code 33-90(a) Verified October 4, 2026 |
| Mesa | Mesa also works from a list of uses. Restaurants and convenience stores are listed with an RPA, and two or more listed uses on one service connection also mean an RPA. | Mesa City Code 8-1-8 Verified October 4, 2026 |
| Scottsdale | Scottsdale requires the user to obtain a permit for the assembly and finish the installation within 45 days. | Scottsdale Revised Code 49-63(a) Verified October 4, 2026 |
This page explains the rule. The official text at the source above governs.
- Municode: Surprise Municipal Code Sec. 58-260, Backflow device installation required
- Municode: Surprise Municipal Code Sec. 58-265, Violations
- Municode: Surprise Municipal Code Sec. 58-261, Type of protection required
- Municode: Surprise Municipal Code Sec. 58-263, Booster pumps
- Municode: Surprise Municipal Code Sec. 58-255, Contamination
- City page: Surprise Water Resource Management, Backflow Prevention Owner Information
- City page: Surprise Water Resource Management, Backflow Assembly Testers
- City page: Surprise Water Resource Management, Cross-Connection and Backflow
- Glendale Municode: City Code Sec. 33-90, Backflow prevention device required for specified activities
- Mesa Municode: City Code 8-1-8, Customers requiring a backflow prevention assembly
- Scottsdale Municode: Revised Code Sec. 49-63, Backflow assembly installation
Backflow Prevention in Other Cities
- AvondaleAvondale City Code 24-10: annual backflow test, 7-day records and the 20-day shutoff clock
- AvondaleAvondale City Code 24-6 and 24-7: which backflow assembly you need and where it goes
- BuckeyeBuckeye City Code 17-4-3: backflow assemblies, yearly tests, 10-day repairs and shutoff
- ChandlerHow long do you have to install a backflow device after a Chandler notice?
- ChandlerWhich backflow device does a Chandler business need?
- ChandlerChandler City Code 52-36: backflow assemblies on commercial building plans
More Surprise Codes and Permits
- Backflow PreventionWhen must a backflow test report reach the City of Surprise?
- Sewer LinesSurprise City Code 58-312(b): permits to repair a commercial sewer lateral
- Sewer LinesSurprise City Code 58-315: where a private sewer ends and the city's begins
- Commercial PlumbingDo you need an industrial waste discharge permit in Surprise?
- Sewer LinesSurprise City Code 58-425 and 58-218: permits to dig for sewer and water lines
- Water Supply and PipesHow much does the City of Surprise charge to install a water meter?
Related Rules and Questions
- Valley-WideWhich Businesses Need a Backflow Assembly in Each Valley City
- GlendaleGlendale City Code 33-90: which businesses need a backflow device
- MesaWhich Mesa businesses must have a backflow assembly? City Code 8-1-8
- ScottsdaleDo you need a permit to install a backflow preventer in Scottsdale?
- ArizonaArizona Administrative Code R18-4-215: Backflow Prevention and Annual Testing
- FAQDoes a new tenant or change of use require a new backflow assembly?
- FAQHow often does a commercial backflow preventer need testing in Arizona?
- FAQDoes a soda machine, ice machine or coffee maker need a backflow preventer?
- Commercial Plumbing
