The customer, meaning whoever controls the water system, must get a permit for any assembly, have a certified tester test it at least once a year, file the results on city forms, keep records three years, and pay for repairs. A failed assembly must be fixed and retested. Fire lines need a certified tester who also holds Fire Marshal permission.
“The customer shall test all backflow prevention assemblies at least once a year except that the Planning and Development Director may require more frequent testing.”
- Applies to:
- Owners, property managers and tenants who control a water system on Phoenix city water, and the testers and plumbers who serve them
- Official fee:
- Plumbing permit for installing or modifying an assembly; backflow inspection $195 for the first device and $98 for each additional (PDD Fee Schedule, eff. 2026-01-20)
- In force:
- Phoenix City Code Chapter 37, Article XII (Ord. G-6741, 2020); 2024 IPC as amended (PBCC eff. 2025-08-01), since August 1, 2025
- Last verified:
- September 29, 2026, against the official page
The backflow assembly at a Phoenix property belongs to the customer, not the city. Section 37-143 says exactly what that means: who gets the permit, who tests, how often, who fixes a failure and what has to be filed. Missing one piece is what leads to the penalties on the enforcement page.
What does the Phoenix code say?
The section defines the customer's responsibility as "the customer's water system, which starts at the point of service delivery from the public potable water system and includes all water piping systems." A customer is any person with physical control, authority or responsibility for a water system that takes city water. That can be an owner, a property manager or a tenant who runs the building.
Within that responsibility the customer must:
- Get a permit from Planning and Development for any backflow prevention assembly and for any modification of a plumbing system.
- Test every assembly at least once a year, more often if the director requires it, and submit the results to the director.
- Repair or replace a defective assembly to the director's satisfaction, and do the same, with any retesting, if a defect is found between annual tests.
- Use a certified tester who follows the University of Southern California Manual of Cross-Connection Control, and a certified repairer who follows ASSE Series 5000 Standard 5130.
- File the records on forms the director approves, by the date the director sets, and keep them at least three years.
- Pay for the installation and follow the city's adopted standards.
- Report contamination: if the customer's or the public system is contaminated by a cross connection, notify the director and the Maricopa County Health Authority promptly.
For fire lines and fire sprinkler systems with assemblies, "the initial and annual test must be performed by a certified tester who is also permitted by the City Fire Marshal to test fire lines or fire sprinkler systems," and it must include a full flow test.
The 2024 plumbing code amendment says the same thing from the building side. Under IPC 312.11.2 as amended by Phoenix, listed assemblies are tested at installation, "immediately after repairs or relocation and at least annually," by a certified tester or repairer working to ASSE Series 5000 or another standard the city approves.
What do the key terms mean?
- Customer: whoever controls the water system, not necessarily the deed holder.
- Certified tester: an Arizona certified backflow assembly tester. A.A.C. R18-4-215 is the state rule that the city ordinance adopts.
- Point of service delivery: the customer's side of the meter, where the customer's duty begins.
Who does this cover?
Every customer on city water who has a backflow assembly, whether the city required it or the plumbing code did. Single-family homes are exempt from the city's secondary rules unless a cross connection problem is identified, but the test-and-repair duty follows any assembly that is installed.
Quick check: what is due when?
| Event | What the customer does |
|---|---|
| Installing or replacing an assembly | Pull a plumbing permit, then have it tested at installation |
| Every year | Test by a certified tester, file results on the city form |
| A defect is found between tests | Repair or replace, retest, and file |
| After any repair or relocation | Retest before relying on it |
| A fire line assembly | Test by a certified tester also permitted by the Fire Marshal, with a full flow test |
| Contamination discovered | Notify Water Services and the Maricopa County Health Authority |
| Records | Keep them three years from the date given to the city |
What does this look like in real life?
- A restaurant's assembly fails its annual test. The customer repairs or replaces it, has it retested, and files the new passing result. Waiting risks the shutoff process on the enforcement page.
- A property manager takes over a building. The manager is now a customer with control of the water system, so the yearly test and the records are the manager's job. Ask for the past test records and check the last passing date.
- The same building has a fire line assembly. The answer flips: a plumbing tester alone cannot do that annual test. The tester must also hold City Fire Marshal permission to test fire lines and run a full flow test.
- An owner moves the assembly during a remodel. A relocation is a modification that needs a permit and a retest afterward.
What should you do next?
- 1List every backflow assembly on the property and find its last passing test date.
- 2Hire a certified tester and have any overdue assemblies tested now.
- 3If one fails, have a certified repairer fix it, get it retested and file the passing result.
- 4File the results on the city form by the director's date.
- 5Keep the records for three years and store them where the next manager will find them.
What do people get wrong?
- "The city owns the assembly." The customer owns it, tests it and pays for repairs.
- "The tester files everything." The code puts the filing duty on the customer, even if the tester submits on the customer's behalf.
- "Testing is the whole job." A failed test starts a repair and retest duty, and so does a defect found between annual tests.
- "Fire line assemblies are tested like the rest." They need a tester with Fire Marshal permission and a full flow test.
How Do Other Valley Cities Handle It?
| Where | What applies | Source |
|---|---|---|
| Mesa | Mesa's rules are more detailed. Assemblies are tested and serviced at least once a year before a compliance date, a defect found between tests must be repaired within 15 calendar days, any repair needs a retest within 24 hours, and the test record goes to the city within seven days or by the due date, whichever is sooner. A late fee applies to missed deadlines. | Mesa City Code 8-1-11 and 8-1-16 Verified September 29, 2026 |
| Chandler | Chandler puts repairs on the customer, who picks a certified tester from a list the Public Works director approves. The tester retests before the assembly goes back into service, records of tests and repairs are kept for the director, and for a facility handling hazardous materials the city sends an independent agent to test and bills the user a surcharge. | Chandler City Code 52-37 and 52-37.1 Verified September 29, 2026 |
This page explains the rule. The official text at the source above governs.
Backflow Prevention in Other Cities
- ChandlerChandler City Code 52-36: backflow assemblies on commercial building plans
- GilbertGilbert Town Code 10-92(c): which backflow assembly does your kind of property need?
- GlendaleGlendale City Code 33-90: which businesses need a backflow device
- GlendaleGlendale City Code 33-92: backflow devices on fire sprinkler services
- GlendaleGlendale City Code 33-94: annual backflow test, records and shutoff
- MesaMesa City Code 8-1-10: backflow rules for fire sprinkler systems
More Phoenix Codes and Permits
- Backflow PreventionDo you need a permit to install or replace a backflow preventer in Phoenix?
- Backflow PreventionCan you connect city water to a well or other water source in Phoenix?
- Backflow PreventionWhere must a backflow preventer be installed at a Phoenix property?
- Backflow PreventionWhich Phoenix businesses need a backflow preventer, and which type?
- Backflow PreventionWhat happens if you skip your backflow test in Phoenix?
- Permits and InspectionsWhich building and plumbing codes does Phoenix enforce?
