The owner, almost everywhere, and a commercial owner usually all the way to the main. Tempe makes every owner responsible even for the pipe under the street. Phoenix, Chandler, Surprise and Avondale fix the street section only for single-family and duplex homes, while Mesa, Gilbert and Glendale handle the street section for any property.
“The building service line and private mains shall consist of all piping, both on the owner's property and in the city right-of-way, down to and including the tap and tapping saddle on the city sewer main.”
- Applies to:
- Commercial and residential property owners, property managers, tenants with repair duties in their lease, and the plumbers they hire
- In force:
- Each city's sewer code chapter (Tempe 27-175 as amended January 22, 2026), since January 22, 2026
- Last verified:
- September 29, 2026, against the official page
What Does Each Valley City Require?
| Where | What applies | Source |
|---|---|---|
| Phoenix | Single-family and duplex owners find the approximate break. If Water Services confirms it is in the public right-of-way, the city repairs that section; the owner repairs the part on private property. The section speaks only to single-family and duplex property. | Phoenix City Code Ch. 28, Art. I Verified September 29, 2026 |
| Mesa | Owner maintains the building connection from the building to the public sewer. When a stoppage needs a broken section fixed off-property in a street or alley, Water Resources makes the repair. The code draws no line between homes and businesses. | Mesa City Code 8-4-8(E) and (F) Verified September 29, 2026 |
| Scottsdale | Private up to and including the tap on the public main. For homes the city may repair a failed pipe in the right-of-way or easement (not roots or sags) while its annual budget lasts. Commercial and all non-residential owners pay for everything up to the main. | Scottsdale Revised Code 49-127 Verified September 29, 2026 |
| Chandler | Owner owns the line on the lot and in the right-of-way down to the tap and saddle. Only for single-family and duplex property does the city repair a broken section in the street, and only up to the owner's property line. | Chandler City Code 51-6 Verified September 29, 2026 |
| Tempe | Owner is responsible for the whole building service line, on the lot and in the city right-of-way, including the tap and tapping saddle. No single-family exception. | Tempe City Code 27-175 Verified September 29, 2026 |
| Gilbert | Users repair their line on-property and clear roots from the entire line. The town coordinates and makes off-property repairs for any user, but can bill the user if the user's actions caused the damage. Inspection before the line goes back in service. | Gilbert Town Code 66-251 Verified September 29, 2026 |
| Glendale | Owner cleans, repairs and replaces the line to the public sewer, except work that needs excavation of a public street, right-of-way or sidewalk, which the city does at no cost to the owner. Not limited to homes. | Glendale City Code 33-217 Verified September 29, 2026 |
| Peoria | Owner is responsible from the building to the public sewer. A break off-property in a street or alley must be fixed by a contractor licensed for right-of-way work, under an Engineering Department permit. | Peoria City Code 25-107 Verified September 29, 2026 |
| Surprise | Homes and duplexes keep the line clear to the main; the city may repair off-property laterals only if the user did not cause the damage and funding exists. All other users own and repair everything to the main, with a repair permit and an encroachment permit for street work. | Surprise Municipal Code 58-312 and 58-315 Verified September 29, 2026 |
| Avondale | Homes and duplexes: owner fixes the house sewer to the property line, the city fixes the house connection from the property line to the main. Every other property owns and repairs both parts and gets a right-of-way permit first. | Avondale City Code 24-92 Verified September 29, 2026 |
| Goodyear | Owner installs, repairs and maintains the sewer service line within the property and needs the city's written consent to modify it. The city takes no responsibility for any part outside city right-of-way or a city-owned easement. | Goodyear City Code 12-3-2 Verified September 29, 2026 |
| Queen Creek | Owners clean and maintain the line from the house to the town main in the street. The town repairs service lines only within the public right of way. | Queen Creek Utilities, Sewer Overflows, Spills, Backups Verified September 29, 2026 |
| Fountain Hills | The owner maintains the lateral on private property. Once it crosses into a street or public utility easement, the Fountain Hills Sanitary District maintains it. | Fountain Hills Sanitary District, Laterals Verified September 29, 2026 |
The sewer pipe from your building to the city main has two halves: the part under your lot and the part under the street. Every Valley city makes you responsible for the first. The second half is where cities split, and for a commercial building the answer is usually worse than for a house. Several cities that fix the street section for homeowners leave a restaurant, office or warehouse owner paying for all of it.
What does Tempe's sewer code say?
Tempe has the clearest and strictest rule in the Valley. City Code 27-175, amended in January 2026, defines the owner's line as "all piping, both on the owner's property and in the city right-of-way, down to and including the tap and tapping saddle on the city sewer main." That covers the pipe under the sidewalk and street and the fitting on the main itself. Then it puts the whole thing on the owner, who is "responsible for cleaning, unstopping, maintenance and repair."
Chandler uses nearly the same definition in City Code 51-6, with one difference: a single-family or duplex owner gets the city to fix a broken section under the street. A commercial owner doesn't.
The rest of the Valley sorts into three groups:
- Owner pays to the main, every property (Tempe). Goodyear's code speaks only to the part inside the lot, which is the owner's.
- City fixes the street section, homes only (Phoenix, Chandler, Avondale, Surprise, and Scottsdale while its budget lasts). Commercial owners pay to the main.
- City fixes the street section for any property (Mesa, Gilbert, Glendale, Queen Creek and the Fountain Hills Sanitary District), usually after verifying where the break is.
What do the key terms mean?
The codes use different names for the same pipe, which is half the confusion.
- Building sewer, lateral, building service line, building connection. All mean the pipe from your building to the public main. Avondale splits it: the "house sewer" runs from the building to the property line, the "house connection" from the property line to the main.
- Tap and saddle. The opening cut into the city main and the fitting clamped over it. Tempe, Chandler and Scottsdale all put the tap on the owner's side.
- Private main. A sewer serving more than one building on a private site, such as a shopping center. Scottsdale 49-118 and Surprise 58-315 say it stays private until it enters the public manhole.
- Off-property. Our shorthand, and Gilbert's: any part of the line outside your lot line.
Who does this cover?
Every property connected to a city sewer, with a split between homes and everything else. "Everything else" includes apartments over two units, retail, restaurants, offices, industrial and HOA-owned lines in Scottsdale, which names "the property's association or management firm."
It does not apply where a sanitary district, not the city, owns the sewer: Fountain Hills runs its own district rules. It also doesn't settle who pays between a landlord and a tenant; that's in the lease.
Quick check: who pays for the street section?
| Your situation | Likely payer | Why |
|---|---|---|
| Restaurant in Tempe, lateral broken under the street | Owner | Tempe 27-175 covers the right-of-way and the tap |
| Retail building in Chandler, same break | Owner | The city's repair covers single-family and duplex only |
| Office in Glendale, break under the sidewalk | City | 33-217 puts street and sidewalk excavation on the city |
| Warehouse in Mesa, break under the alley | City (Water Resources) | 8-4-8(F) covers off-property breaks in a street or alley |
| Home in Scottsdale, roots in the street section | Owner | The city's repair excludes roots and sags |
| Strip center in Surprise, private main between buildings | Owner | Private until it enters the public manhole (58-315) |
| Any city, clog from grease or wipes | Owner | Stoppage clearing is the owner's duty everywhere listed |
What does this look like in real life?
A Tempe cafe backs up and the camera shows a broken joint under the curb. The owner hires the plumber and pays for the street section, the right-of-way permit and the patch. Nothing flips it, even for a house: Tempe has no single-family exception.
The same break at a Glendale cafe. The owner calls the city, which does the excavation in the street at no cost. The owner still pays to clear the stoppage and fix anything on the lot.
A Chandler duplex versus a Chandler fourplex. The duplex owner gets the city to repair the broken street section up to the property line. The fourplex owner pays for the same repair. One more unit flips the answer.
A Gilbert business with roots in the street section. The town coordinates the off-property repair, but the user removes roots from "its entire individual sewer line," and the town can bill the user if their actions caused the damage.
What should you do next?
Get proof of where the problem is before anyone digs.
- 1Clear the stoppage and camera the line from a cleanout, recording distance so the break can be placed on or off the lot.
- 2Find the property line on the plat or survey. The public right of way often runs past the curb to include the sidewalk strip, so the street half can start closer to your building than you'd think.
- 3Look up your city's rule in the table above, using the property type (single-family, duplex, or other).
- 4If the city handles the street section, call the city first. Phoenix and Avondale verify the location by inspection or video before repairing.
- 5If you pay for it, line up the permits: the city's right-of-way or encroachment permit, and in Surprise a separate lateral repair permit, pulled by the contractor.
- 6Get the repair inspected before the line goes back in service (Gilbert requires an inspector to accept it).
What do people get wrong?
- "The city owns everything past my cleanout." Tempe and Chandler define the owner's line as reaching the tap on the main.
- "Commercial is treated the same as a house." Scottsdale's code gives commercial and non-residential owners "all associated costs" up to the main, while homes may get a city repair.
- "The city will fix it if it's in the street, whatever the cause." Scottsdale excludes roots and sags, Surprise requires that the user didn't cause the damage, and Gilbert can bill the user.
- "Any plumber can dig up the street to fix it." Peoria requires a contractor whose license covers right-of-way work, plus an Engineering permit.
What happens if you skip it?
Surprise requires a repair permit and an encroachment permit before any off-property lateral excavation, and Gilbert won't let a repaired line back into service until an inspector accepts it. Scottsdale and Phoenix leave disputes over the break's location to the division or department director.
If your commercial sewer line needs a camera inspection or a repair that crosses into the street, HQ handles sewer repair and right-of-way plumbing across the Valley, with free estimates.
This page explains the rule. The official text at the source above governs.
More Valley-Wide Codes and Permits
- Commercial PlumbingWhich Businesses Need a Backflow Assembly in Each Valley City
- Gas LinesGas Line Permits in Each Valley City
- Commercial PlumbingGrease Trap and Interceptor Rules by Valley City
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- Permits and InspectionsRight-of-Way Permits for Plumbing Work by Valley City
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- FAQDo I need a permit to dig in the street right-of-way to fix my sewer or water line in Phoenix?
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- Sewer Repair & Installation
