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Sewer cameras

Commercial Sewer Camera Inspection in Phoenix

Video of your building drain and lateral, footage counted on screen, every defect logged by distance, and a note of where the camera stopped.

Short answer

A commercial sewer camera inspection records the inside of your building drain and sewer lateral from a cleanout to the city connection. You get video with footage counted on screen, a log of every defect, the pipe material and size, and a clear note of where the camera stopped and why.

The rules that apply

Each rule links to the official text we read it from. Cities change these, so check the source before a big decision. Last checked 2026-10-04.

Where cleanouts must be

Phoenix (2024 IPC)

Building drains and building sewers smaller than 8 inches need a cleanout at least every 100 feet. Sewers 8 inches and larger use manholes instead, within 200 feet of the building drain junction and then at most 400 feet apart.

Source: 2024 IPC Sec. 708.1.1 and 708.1.2 (Phoenix viewer)

Cleanout at the building drain and sewer junction

Phoenix (2024 IPC)

The junction of the building drain and the building sewer must have a cleanout at the junction or within 10 feet of piping upstream of it, and pulling a toilet cannot be the way to reach it.

Source: 2024 IPC Sec. 708.1.3

Cleanouts cannot be hidden

Phoenix (2024 IPC)

Required cleanouts cannot sit in concealed locations such as inside walls, below grade or in low crawl spaces, and a cleanout for 6-inch or smaller pipe needs 18 inches of clear space in front of the opening.

Source: 2024 IPC Sec. 708.1.10 and 708.1.11

Cleanouts clean in one direction

Phoenix (2024 IPC)

A standard cleanout is arranged to clean piping only in the direction of flow, which is why a camera from one cleanout may not be able to see upstream branches. Test tees and an approved two-way cleanout at the building drain junction are the exceptions.

Source: 2024 IPC Sec. 708.1.9

Who owns the line you are scoping

Phoenix

Phoenix property owners are responsible for maintaining and repairing the sewer lines that run through their property and connect to the City's main. Condo and association properties can differ.

Source: City of Phoenix: Water and Sewer Line Protection

What a professional inspection records

National standard (NASSCO)

The survey header records pipe material, size, length surveyed, direction and whether the line was cleaned first. Footage is displayed on the video, and the camera travels slowly enough to see every joint and tee, not faster than 30 feet per minute in the municipal specification.

Source: NASSCO CCTV performance specification guideline

What the camera actually inspects

The camera covers the private drain system that belongs to the building: the building drain inside, the building sewer outside, and the connection where it meets the city's pipe. That is the part you own and pay to fix. In Phoenix the owner is responsible for the sewer line that runs through the property and connects to the City's main, which is why a commercial owner or tenant orders this inspection, not the city.

EPA describes closed-circuit television inspection as the most commonly used way to see inside a sewer, with the footage traveled recorded so every irregularity has a location. Cameras are used in lines from 4 inches up to 48 inches. Most small commercial buildings are 4 or 6 inch. Larger sites can have 8 inch and bigger sewers, and those are built with manholes instead of cleanouts.

Where the camera goes in

Access decides how good the inspection is. The plumbing code sets cleanouts at no more than 100 feet apart on sewers under 8 inches, with one at the junction of the building drain and the building sewer. They cannot be buried or hidden in walls. A standard cleanout also only lets you work in the direction the water flows. So a cleanout at the back of a restaurant lets the camera travel toward the street, but it will not show you the branch that comes in behind it.

Older commercial buildings often miss some of this. When there is no usable cleanout, we look for other ways in: a floor drain or floor sink with the strainer removed, a roof vent, or a fixture that can be pulled. Each one takes longer and shows less. A cleanout installed first makes this inspection, and every cleaning after it, faster. See what a sewer cleanout is and inspecting a line without a cleanout.

What the video and the report should show

A video alone is not an inspection. The professional standard, NASSCO's PACP, expects the footage counted on screen, every defect called out on audio and in a written log, and a header that states pipe material, size, length surveyed, direction and whether the line was cleaned before the camera went in. If grease or scale hides the pipe wall, the inspector is supposed to say so and clean first, or note that the picture is limited.

Here is what to ask for before you pay:

  • The full video file, not a clip, and a copy you keep.
  • A log with a distance for every defect, so a repair crew can find it.
  • Pipe material and size by section, such as cast iron to 40 feet and PVC after that.
  • A severity note for each finding, not just a list.
  • The point where the camera stopped and the reason: an obstruction, a collapse, a bend or a size change.

Our inspections come with the video, a written report and, when it matters, the location and depth of a problem marked on the surface. More on what a good commercial report contains.

Commercial buildings run differently than houses

Fixture load changes what the camera finds. A restaurant line carries grease and starch, so expect ledges and buildup at joints. An older multifamily building can have a single shared lateral serving dozens of units, which makes one bellied section a whole-building problem. A strip center may have several tenants feeding one sewer, and the camera can tell you which branch is the weak one. If you run a food business, our restaurant sewer camera inspection page covers grease-damaged lines in more detail, and for apartment portfolios see apartment community camera inspection.

When a camera inspection is the wrong answer

Do not order one in the middle of an active stoppage. A blocked line has to be cleared first, usually with a cable, and the camera goes in after so it can see. If the only complaint is a sewer smell with a clear, flowing line, a smoke test is usually the faster, cheaper first look. See commercial sewer smoke testing. And a camera in a drain will not find a leak in a pressurized water line.

How we handle it and how to book

Call with the address, the building type and what you want to learn: a pre-purchase look, a recurring complaint or a baseline before a repair. Tell us whether you have a cleanout, where it is and when the building is empty, and we schedule the visit around that. HQ offers 24/7 emergency service, free estimates and an upfront price before any work starts. If the video shows the line needs work, our sewer repair team can quote it, and the same crew handles hydro jetting when the pipe needs cleaning first. The general service page is sewer camera inspection.

FAQ

Commercial Sewer Camera Inspection: common questions

Anything else, call (602) 675-1555.

What should a commercial sewer camera report include?

A usable report has the full video, a written log of every defect with its distance from the start of the pipe, the pipe material and size, and a severity rating for each finding. It should say whether the line was cleaned first, and where and why the camera stopped.

Read full answer: What should a commercial sewer camera report include?
Can a sewer line be camera inspected without a cleanout?

Yes. Without a cleanout, a plumber can usually feed the camera in through a roof vent stack or by pulling a toilet, and in larger buildings through other openings on the drain system. Those routes are tighter, may not let the camera reach as far, and can add time. Installing a cleanout is the lasting fix.

Read full answer: Can a sewer line be camera inspected without a cleanout?
What is a sewer cleanout and where is it located?

A sewer cleanout is a capped, accessible fitting on your sewer lateral that lets a plumber clear and camera-inspect the line without going through a toilet. In Phoenix slab homes it usually sits outside near the foundation or toward the property line. Knowing its spot speeds up service and lowers cost.

Read full answer: What is a sewer cleanout and where is it located?
How long does a sewer camera inspection take?

There is no fixed length, because the visit covers more than the camera run. NASSCO’s CCTV guideline recommends no faster than 30 feet per minute, so the run is often the quick part. Line length, buildup, access and any locating add time, and a packed line needs cleaning first. Clear the cleanout and tell the crew your symptoms.

Read full answer: How long does a sewer camera inspection take?

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