Read what the inspector required and the deadline, fix it (usually a pump-out, a repair or a replacement), and keep the paperwork. In Phoenix you can ask for more time in writing and can appeal a final decision. Phoenix code sets daily civil penalties for sewer violations, so don't ignore it.
What the notice usually asks for
Phoenix's manual says that when the inspector finds a problem, such as an interceptor that needs cleaning or a broken or missing part, the inspector issues a requirement to clean, replace, repair or do whatever fixes it. The inspector sets a time frame based on the impact on the sewer and how much work the fix takes. The inspector will review the findings with you first.
What to do, in order
- 1Read the requirement and the date. Note exactly what is asked.
- 2Fix it and document it. Get the device pumped, repaired or replaced, and keep the invoice with your maintenance records. See the log guide.
- 3Need more time? Ask in writing. Phoenix grants extensions on business need if the request is in writing. An extension does not stop the city from taking enforcement action if a sewer blockage or other violation happens meanwhile.
- 4Replacing a device? Phoenix requires plan review for interceptor installation and replacement, and asks you to bring a copy of the inspection report if the device was required by an inspector.
- 5Disagree with a final decision? Phoenix's manual says an appeal can go through the code's appeal provisions or by special action in Maricopa County Superior Court.
What is at stake
Phoenix's code lets the Director issue a request for compliance, a notice of violation and a civil citation. Chapter 28 sets civil penalties per day for each violation, and for a continuing violation each day is a separate offense. The Director can also suspend sewer service for failure to correct an unauthorized discharge, after written notice, or right away if a discharge threatens public health and safety. Phoenix's pretreatment enforcement plan says responses can range from an informal verbal warning to a formal notice of violation or penalties.
Chandler says that if an enzyme, bacterial or chemical additive system is found, it must be removed immediately at the owner's expense, and citations and fines may result.
The takeaway
Answer it before the deadline. Fix what the notice names and keep the proof on file. Check what an inspector looks for and why grease shows up past the interceptor. If the fix involves the drain or sewer line, HQ is licensed and insured and gives free estimates.
If a notice asks for a sampling point, see grease interceptor sampling ports.