What water rebates does Chandler offer HOAs and businesses?

The city page says its large water user programs "assist with water efficiency at multi-family, homeowner association and commercial/industrial properties," for Chandler customers with an active water account. There are three programs, and "Funds are limited and rebates will be processed in order of application date until funds are depleted."

• Large landscape grass removal. The program "reimburses 25% of the total project cost up to $20,000 total." At least 5,000 square feet of grass must be removed unless all remaining grass is removed from the property. Plants must be on the Phoenix AMA Low-Water-Use/Drought-Tolerant Plant List and give at least 50% canopy coverage at mature size or match the existing density.
• Smart controller. The rebate reimburses 50% of the cost, tax and installation not included, for up to five controllers, with a $3,000 maximum. The controller must be on the EPA WaterSense weather-based irrigation controller list, bought within one year of the application, and the property must not have had a smart controller rebate in the past five years.
• Water efficient technology (WET). It reimburses "up to 50% of the cost of the technology." The city says technology "may qualify" if it has real-time monitoring of water-using equipment, an online platform to view usage and alerts, and technology proven to give a permanent reduction in water use. Qualifying technology listed: remote read cooling tower controllers, water usage and leak monitoring and associated technology, permanent submeters and associated technology, and an irrigation control system with controller, master valve and flow sensor.

• Large user: the city's phrase for multi-family, HOA and commercial or industrial properties. The page gives no square-foot or meter-size cutoff for the WET or controller programs.
• Submeter: a meter downstream of the city meter that measures one part of a property's use. The city lists permanent submeters as qualifying technology.
• Notice to Proceed (NtP): the city's approval to begin. The grass and WET programs issue one after review.
• Pre-application meeting: for grass removal, a meeting with the Water Conservation Team that the city says comes before the rebate application.

Multi-family, HOA and commercial or industrial properties with an active Chandler water account. The page does not address single-family homes, and the city's grass and WET steps put the application and approval ahead of the project, so check eligibility before any work starts.

An apartment community chasing a night-time leak. The manager installs permanent submeters and leak monitoring on the building lines. That falls under the WET list, so the application and scope of work go to the city before the install.

An HOA with a two-acre turf strip. The strip is far above the 5,000 square foot minimum. The HOA meets the Water Conservation Team before it applies.

The edge case: the half-turf project. A property wants to remove 3,000 square feet and keep the rest. That falls under the 5,000 square foot minimum. If it removed all remaining grass, the minimum would not apply.

A controller swap. A business bought a smart controller with a rebate four years ago. The five-year rule rules out a second rebate.

1. 1Confirm the account is active and that your property is multi-family, HOA or commercial or industrial.
2. 2For grass removal, email the Water Conservation Team at conserve@chandleraz.gov or call 480-782-3580 to schedule a pre-application meeting before you apply.
3. 3For WET, submit the WET Rebate Application, the scope of work with cost estimates and a W-9 before the technology is installed. The city does a pre-inspection, issues a notice to proceed, and expects the project finished within 90 days.
4. 4For a smart controller, keep the receipt, a photo of the installed controller and a screenshot of the programmed schedule.
5. 5Notify the city when the work is done for final inspection. The rebate check goes to the address on your W-9.

• Myth: Install first, claim later. The city's process puts the application and approval before the work, and says funds are limited.
• Myth: Rebates cover the whole job. Grass removal is 25% of project cost, the controller rebate is 50% and excludes tax and installation, and WET is up to 50%.
• Myth: Submeters are not eligible. The city lists permanent submeters and associated technology as qualifying.
• Myth: Amounts stay put. Funds are first come, first served until depleted, and Scottsdale's commercial program closed March 31, 2026 to relaunch.

This page explains a city program. The city's policy pages govern.