On most garbage disposals the reset button is a small red button on the bottom of the unit, under the sink, facing the floor. Moen puts it on the side opposite the power cord. Turn the switch off, let the motor cool, then press it firmly. Some InSinkErator EZ Connect models have no button.
How do you reset it safely?
Resetting takes five minutes if you do it in the right order. Skipping the safety steps is how people get hurt, so follow them in sequence.
- 1Turn the disposal's switch off. InSinkErator says to make sure the switch is in the off position before you touch anything. If the unit is on a wall switch or plugs in, turn off the switch or unplug it.
- 2Keep your hand out of the drain. Never put a hand in the disposal, even when the power is off. If something is stuck, use tongs or needle-nose pliers.
- 3Clear any jam first. Free the grinding plate before you reset. Our page on what to do when something falls into a garbage disposal walks through the safe method.
- 4Give it a few minutes to cool. The motor needs to cool down before the protector will hold.
- 5Press the red button firmly. InSinkErator says to gently press it, and if it does not stay up, wait ten minutes and try again. Moen says to push it firmly. Waste King says to push until it clicks and stays in.
- 6Clear the sink, then power up. Keep tools and people away from the drain opening before you switch the disposal back on, run cold water and test it.
### Should you keep pressing it if it pops right back out?
No. If the button will not stay in, wait ten minutes and try once more, as InSinkErator suggests. If it trips again, something is still wrong. Moen warns that continually trying to power on a jammed unit is what trips the internal breaker in the first place, so more presses are not the answer.
What if you press it and nothing happens?
Then the problem may be power, not the disposal. Work through it in this order.
### Is the outlet or the breaker dead?
InSinkErator's troubleshooting guide says to check the circuit breaker or fuse and, to be certain, switch the breaker off and on. Then unplug the disposal and plug a lamp, radio or hair dryer into the same outlet. Moen suggests the same test with a hair dryer, lamp or phone charger. If the test device works, plug the disposal back in and push the red button.
If the test device does not work, the outlet has a problem. InSinkErator says to call an electrician for the outlet. That is not a job to do with the power on.
### Is the switch the problem?
InSinkErator's guide says to flip the disposal's switch several times with a test device plugged into the outlet. If the device turns on and off with the switch, the switch is fine and the disposal needs service. If not, the wiring or the switch needs an electrician.
Moen lists several ways a disposal can be switched on, and each one can fail:
- Wall switch. It must be wired to the outlet.
- Batch feed. The stopper turns it on by pressing an internal switch. If that switch sticks or breaks, the disposal will not start.
- Air switch. A tube runs from the button on the counter to the outlet below. If the tube is disconnected or damaged, reconnect or replace it.
- Fiber optic switch. Moen calls this type obsolete and recommends swapping it for an air switch.
### Is the disposal hardwired?
Some disposals are wired directly to the house circuit, not plugged in. InSinkErator says to check the breaker or fuse, and if the unit still does not run, the problem may be in the disposal or in the electrical system. Wiring belongs to an electrician or a licensed plumber, and Waste King advises checking for a short or a broken wire connection to the disposer, the switch, the fuse box or the breaker. If all of that is intact, it adds, the unit may have "internal mechanical problems that require replacement."
When is it time to call a plumber?
Call one if any of these is true:
- The reset button trips again within minutes of every reset.
- The disposal hums after you have cleared the jam and turned the plate by hand.
- You see water around the unit. See why a garbage disposal leaks for how to find the source.
- The outlet or switch has no power and you're not comfortable working around electricity.
A plumber can tell a tripped protector from a dead motor and can replace the unit if it is worn out. HQ is licensed and insured, offers 24/7 emergency service when a leak goes with the problem, and gives free estimates and upfront pricing.
If the disposal keeps tripping even after you clear jams, it may be worn out. See how to replace a garbage disposal for the steps.
