Yes. Phoenix City Code 28-27 bars anyone from uncovering, connecting to, using, altering or disturbing a public sewer without a permit from the Water Services Department. Industrial users get their permit under Article VI, and short temporary discharges need an authorization form filed at least ten days ahead.
“No person may uncover, make any connections with or opening into, use, alter, or disturb any public sewer or appurtenance thereof without first obtaining a permit from the Department.”
- Applies to:
- Property owners, contractors and businesses connecting to, repairing at, or discharging to a Phoenix public sewer
- Official fee:
- Sewer tap application $95 where the Department builds the tap; temporary discharges over 5,000 gallons may incur sewer charges under Article V
- In force:
- Phoenix City Code Chapter 28 (Ord. G-6740, 2020 amendments)
- Last verified:
- September 29, 2026, against the official page
Most people meet 28-27 when a tap or a lateral goes wrong: the contractor pulled a plumbing permit and assumed that covered the connection to the city main. It does not. Chapter 28 has its own permit, issued by Water Services, and it applies to almost anything that touches the public sewer.
What does Phoenix City Code 28-27 say?
The whole first paragraph is one sentence: "No person may uncover, make any connections with or opening into, use, alter, or disturb any public sewer or appurtenance thereof without first obtaining a permit from the Department." "The Department" is Water Services. Two more things sit in the same article:
- Industrial users: the section says they "must obtain a permit in accordance with the provisions of Article VI of this chapter," the industrial user and pretreatment article.
- Temporary discharges (28-27.1): anyone discharging industrial wastewater, chiller water, distribution system maintenance and development water, potentially contaminated remediated groundwater or stormwater to the sewer for no more than one month must submit a temporary discharge authorization request form at least ten days before the discharge starts. It may not begin before the Director approves it. Discharges over 5,000 gallons may incur sewer charges.
The next sections turn the permit into a process. Section 28-28 requires a valid plumbing permit before Water Services approves a sewer tap. Section 28-30 lets the City authorize a developer in a new subdivision to install taps under an engineer's supervision.
What do the key terms mean?
- Public sewer: the city-owned main and its structures, such as manholes. Chapter 28 gives the City exclusive ownership of the public sewer lines it maintains or accepts.
- Appurtenance: a structure that belongs to the sewer, such as a manhole or cleanout on the main.
- Discharge authorization: permission to send a specific temporary flow, such as dewatering or chiller water, into the sewer.
Who does this cover?
Any person: owners, tenants, plumbers, excavators and developers. A contractor who taps or cuts into the main is covered even when the owner hired someone else to do it. The section does not carve out repairs, so a repair that opens a public sewer needs the permit too.
Quick check: is a Chapter 28 permit involved?
| Situation | Chapter 28 permit? | Why |
|---|---|---|
| New connection of a building sewer to the main | Yes | 28-27 and 28-28 (valid plumbing permit first) |
| Opening or altering a manhole or the main | Yes | "uncover ... alter, or disturb" |
| Discharging chiller or dewatering water for two weeks | Temporary authorization | 28-27.1, filed at least ten days ahead |
| Industrial process wastewater | Industrial permit | Article VI, per 28-27 |
| Clearing a stoppage inside the building | No | Not connecting to or disturbing the public sewer |
What does this look like in real life?
- A new building on a vacant lot. The lateral has to be tapped into the main. Water Services will not approve the tap without a valid plumbing permit from the Planning and Development Director.
- A contractor dewaters a deep excavation for three weeks. The discharge is under a month, so the temporary authorization rule applies, and the form is due ten days before pumping starts.
- The same dewatering runs into month two. The answer flips: 28-27.1 is written only for discharges "no greater than one month." A discharge that runs longer is not covered by that form, so ask Water Services which authorization applies before month two.
- A subdivision developer sets taps for all the lots. Under 28-30 the City may let the developer install the taps, provided a registered civil engineer supervises and sealed connections are inspected before backfill.
What should you do next?
- 1Get the plumbing permit for the building first. It is the ticket to the tap application.
- 2Apply to Water Services for the sewer tap, and read the right-of-way permit requirements on the sibling page if the work is in a street or alley.
- 3For temporary discharges, submit the request form at least ten days before the first gallon and wait for approval.
- 4If your wastewater is industrial, ask Water Services which Article VI permit applies before you connect.
- 5Keep the permit and inspection records with the property file.
What do people get wrong?
- "A plumbing permit is enough." 28-27 is a separate permit from the Department.
- "Only the tap counts." The section also covers using, altering or disturbing the public sewer.
- "Temporary means informal." The temporary discharge authorization is a form with a ten-day lead time and an approval.
- "The engineer's stamp replaces the permit." In 28-30, the engineer supervises and submits as-built plans, but plumbing permits are still required before building sewer construction starts.
How Do Other Valley Cities Handle It?
| Where | What applies | Source |
|---|---|---|
| Mesa | Mesa's building connection rule uses almost the same words: no authorized person may connect to, use, alter or disturb a public sewer without a written permit from the Development Services Department, and a valid plumbing permit is a prerequisite. Mesa's permit comes from Development Services, Phoenix's from Water Services. | Mesa City Code 8-4-8(A) and (B) Verified September 29, 2026 |
| Chandler | Chandler bars anyone from uncovering, tapping, using, altering or disturbing a public sewer without a written permit from the City Engineer. | Chandler City Code 51-7 Verified September 29, 2026 |
This page explains the rule. The official text at the source above governs.
- Phoenix City Code 28-27: Permit required for public sewer work
- Phoenix City Code 28-27.1: Temporary discharge authorization required
- Phoenix City Code 28-28: Application for sewer tap; sewer dye test
- Phoenix City Code 28-30: Special provisions for installing sewer taps in new subdivisions and developments
Sewer Lines in Other Cities
- ChandlerDo you have to connect to Chandler city sewer if you have a septic tank? City Code 51-3
- ChandlerChandler sewer line responsibility: who repairs the pipe to the main
- ChandlerChandler sewer tap permit: what 51-7 and the street permit require
- GlendaleGlendale City Code 33-217: who repairs the sewer line from the building to the street
- SurpriseSurprise City Code 58-312(b): permits to repair a commercial sewer lateral
- SurpriseSurprise City Code 58-315: where a private sewer ends and the city's begins
More Phoenix Codes and Permits
- Sewer LinesWho pays to extend a sewer main in Phoenix?
- Sewer LinesWho is responsible for a broken sewer line in Phoenix?
- Sewer LinesDo you need a separate permit for a water or sewer tap in Phoenix?
- Permits and InspectionsWhich building and plumbing codes does Phoenix enforce?
- Commercial PlumbingCan a Phoenix business get an annual permit for plumbing alterations?
- Backflow PreventionDo you need a permit to install or replace a backflow preventer in Phoenix?
Related Rules and Questions
- PhoenixPhoenix City Code 28-12: Which businesses must install a grease or oil interceptor?
- Valley-WideRight-of-Way Permits for Plumbing Work by Valley City
- Valley-WideWho Owns the Sewer Line From the Building to the Main, by City
- FAQHow much is the sewer connection fee for a new home in Phoenix?
- FAQHow do I convert from septic to city sewer in Phoenix?
- FAQDo I have to connect to the city sewer in Phoenix, or can I keep my septic?
- Sewer Repair & Installation
- Commercial Plumbing
