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Commercial Plumbing

How should a business compare water bills when investigating excess use?

Updated October 4, 2026
Quick Answer

Compare metered consumption before comparing the bill total. Align meter identity, units, reading dates and billing days, then note changes in occupancy, production, cooling and irrigation. Calculate use per day and compare similar operating periods. EPA recommends reviewing historical bills and verifying meter units; a higher charge or unexplained trend is a reason to investigate, not proof of a leak.

What should the comparison table contain?

A higher invoice total does not tell you how much extra water the building used. Fixed charges, rate changes and a longer reading period can change the bill even when the daily pattern is similar. Start with the consumption record and then ask what changed in the operation.

EPA's commercial water-management guidance recommends gathering source-meter records and utility bills, checking separate fixed and usage charges, and reviewing historical patterns. Its metering guidance explains why billing-period readings give less detail than more frequent metering. Neither source supplies an average bill that fits every commercial building.

FieldWhy it changes the comparison
Meter and served areaConfirms you are comparing the same supply
Reading dates and daysSeparates a longer period from higher daily use
Consumption and unitsAvoids mixing gallons, cubic feet or meter multipliers
Actual or estimated readingFlags a value that may not reflect a current physical read
Occupancy and operating hoursRecords changed demand from people or schedules
Production, cooling and irrigationIdentifies seasonal or process demand
Charge categoriesSeparates water use from fixed fees or adjustments

Use the unit labels and calculation instructions on the actual bill. Ask the utility to explain an unfamiliar multiplier or reading status before converting it. Do not combine meters serving different areas into an unexplained total.

How can you normalize the period?

Divide metered consumption by the number of days in the reading period to obtain use per day. Compare periods with similar operating conditions, including the same season where useful. A simple worksheet can show the two consumption totals, each period's days, each daily result and the operating changes noted beside them.

That arithmetic makes unequal periods comparable. It does not establish an acceptable use target or diagnose a leak. EPA recommends reviewing one or two years of available data to identify seasonal peaks and abnormalities. Use your own building's records rather than importing a household benchmark.

Where tower demand changed, use the makeup and blowdown investigation to check the operating context with the facility specialists before treating the seasonal increase as a plumbing leak.

What should an unexplained increase lead to?

Check the served areas and available interval or submeter records. Utility meters versus submeters explains those boundaries. Overnight commercial water-use review can identify scheduled demand that a no-use assumption would miss.

A plumber may need a defined leak-detection scope when the records suggest an unexplained loss. High bills with no visible leak describes household suspects, while common high-bill reasons gives general context. Keep the normalized commercial worksheet so the investigation begins with the actual building pattern.

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